With over 20 YEARS experience in Information Technology TOTAL CONNEXTION LTD can provide the following consultancy services:

• Influence the development of our clients Technical and Business Strategies, Architectures, Frameworks & Roadmaps for all technology-based solutions.

•  Influence strategic business thinking at the clients board level by positioning and developing appropriate technical solutions.

• After completely understanding the clients requirements through meetings and/or process reviews then evaluate, propose and deliver appropriate technology enablers to support the clients business needs.

• To provide a fully managed day-to-day service for the clients Internet strategy, ensuring that first page ranking is continually achieved.

• Maintain regular dialogue with our clients to fully understand concise business processes and practices in depth, and develop solutions to meet these requirements.

•  To continue to provide in-depth technical advice for our clients by regularly updating our clients technical and business skills and industry knowledge in an IT industry where the pace of change is rapid.

We take great pride in our abilities to provide expert consultancy through our UNIQUE THREE-STAGE PROCESS OUTLINED BELOW:

1.       Initial client analysis, understanding of business requirements and gathering of business-specific data. This will be undertaken by consultants from Total Connextion with key personnel from within the client’s organisation. The initial discussions will cover the business requirements, and not the technical requirements. Whilst this may seem a strange approach for a technology company, Total Connextion strongly believe that by understanding the underlying business needs the technical proposal will become easier to implement, but more importantly COMPLETELY FIT the business requirements. Once these are understood some discussions about “best technology fit” will take place.   

2.         Once the business requirements are gathered and understood Total Connextion produce the DETAILED DESIGN/TERMS OF REFERENCE. This covers off the business requirements and technical solutions that seamlessly fit these requirements. This document recommends the services to implement whilst making clear of the business and technical strategy. This ensures that the service recommended will fit the business requirements both in the present, and the future.  This consultancy paper can be a working document (if required) and if changes are required by the client these will be included.

3.         Finally the team within Total Connextion will design, implement and completely project manage the implementation and will follow the standard project management methodology utilised by most companies to implement the recommended solution(s). More details on this service can be provided if required. Total Connextion’s support team can also provide dedicated support for the clients required service through one of our tiered support contracts. Dependent on the level of support contract required Service Level Agreements (SLA’s) are produced by the support team within Total Connextion for perusal/approval by the client.